• Accommodation on Double / Twin Sharing Basis as Per Package Selected. 
• Meals as per plan
• All Sightseeing as per Itinerary. 
• All Transportation by Indigo/Dezire (2-4Pax) & Innova- Xylo (6Pax).

• Air Fare / Train fare. 
• Presently applicable GST 5%
• Personal Expenses such as Laundry, telephone calls, tips & gratuity, mineral water, soft & hard drinks, rafting, rock climbing, paragliding, joy ride (Toy Train), Ropeway, porterage.
• Additional sightseeing or extra usage of vehicle, other than mentioned in the itinerary. 
• Entrance Fees & Guide charges. 
• Any cost arising due to natural calamities like, landslides, road blockage, political disturbances (strikes), etc (to be borne by the client, which is directly payable on the spot). 
• Any increase in taxes or fuel price, leading to increase in cost on surface transportation & land arrangements, which may come into effect prior to departure. 
• Room Heater Charges.
• Insurance. 
• Anything which is not included in the inclusion

• Flying in hills are subject to many factors like delayed clearances from Air Force & Civil Aviation, VVIP movements, valley flying by Indian Air Force (NOTAM), bad weather, sudden occurrence of technical snag in helicopter, illness of flying crew or late reporting of the guests at the helipads.
• Our company shall not be liable for any medical emergency on the ground to the party. Therefore, in your own interest, guests are hereby advised to kindly consult a doctor and get medical check-up done, before commencing the yatra. Medical check-up is mainly required if a guest has any medical suffering/condition.
• Any donations, tips, pitthu and porter charges shall be borne by the guests only.
• Passengers travelling together may not travel in the same helicopter flight, as we may have to shuffle passengers in helicopter flights to manage the total weight of the aircraft.
• Himalayan Heli Services reserves the right to cancel passengers, who are unruly, abusive, intoxicated, sick, mentally unbalanced or anyone else whom we seem to be unfit/unsafe to fly. No refund shall be done to such passenger(s).
• Guests are required to mandatorily pay the excess charges, whatever applicable as per our ‘IMPORTANT GUIDELINES AND INFORMATION SECTION’ before the commencement of tour. Passengers would not be allowed to board or commence the tour, without paying the full and final payable amount.
• CARRIAGE BY AIR ACT, 1972- The carriage is subject to Himalayan Heli Services regulations relating to the condi- tions of Non-International Carriage (Passenger and Baggage) framed in accordance with The Carriage by Air Act, 1972 and Notification regarding application of the carriage which is non-international. The liability of the company for damage sustained in the event of the death or wounding of a passenger or any other bodily injury suffered by passenger or by his registered baggage during the course of carriage by air will be governed by the provisions of sections 4,5,6 and the rules contained in the second Schedule of Carriage by Air Act 1972 with certain exceptions, adaptations, modifications, etc. as notified in the Govt. of India, Ministry of Civil Aviation Notification and as amended from time to time.
• NO AERIAL PHOTOPGRAPHY- Aerial Photography from Helicopter is illegal and punishable bylaw and photography at the helipad is strictly prohibited.
• INFANTS- Infant below 2 years/12kg are carried free of charge. In case of verification of age, ID proof/birth certificate of the child shall be checked.
• HAND BAGGAGE ALLOWANCE- Only one handbag weighing a maximum of 5 kgs is allowed per passenger.
• HELICOPTER WEIGHT LIMITATION- Passengers would be taken on board depending up on the load and temperature conditions. Pilots call will be final. Maximum weight capacity of the helicopter is 450 kg (excluding baggage weight) at these destinations. All passengers on board must be within this limit. Hence, passengers are advised to provide us their exact weights at the time of booking and carry baggage within the permissible limit. Any deviation in weight, leading the exceeding overweight carrying capacity will lead to cancellation of tour without any refund.
• DISPUTES - Disputes as to legality, interpretation, application or performance of service or any of its terms and conditions shall be governed by the laws of Delhi Jurisdiction.
• PAYMENT TERMS- The booking has to be done in advance with a deposit of 50% of the charter amount. Full amount has to be deposited at least 07 days prior to the date of arrival at Dehradun.
• RESCHEDULING OF BOOKING- Rescheduling your travel date to any future or prior date, will be done subject to avail-ability and on payment of 10% of the total charter cost. This will be permitted only if informed at least 07 days before arrival date. In case the rescheduling is requested in less than 07 days prior to the arrival, then the booking would be treated as cancelled and a fresh booking will be given subject to availability.

BAD WEATHER/FORCE MAJEURE SITUATIONS POLICIES

1. Where bad weather, technical snags or any force majeure reason beyond Himalayan Heli Services’ control results in the cancellation of your flight being delayed or cancelled, Himalayan Heli Services will not be liable in any way for the cancelled or delayed flight. However, full refund will be given as per our refunds policy. Any kind of inconvenience caused because of cancellation of flights is beyond the control of the operator. No compensation, reimbursement or arrangement for accommodation, transportation, meals or any other travel expenses shall be offered in the event of cancellation of a flight.
2. New Chardham passenger scheduled for departure from Dehradun on any respec- tive travel date, shall be our top priority, over the back-log passengers at Dehradun of previous bad weathers days.
3. Our obligation toward this tour is up to the 4N/5D period of your Chardham yatra. Dehradun night stay is only a complimentary stay provided by us. The actual flying commences from day 02 of your tour.
4. In case for 5 straight days there is no flying due to bad weather/technical reasons, guests will be refunded full refund toward the charter, minus the flight preparation charges (as per the cancellation/refunds policy).
5. We shall try to cover the maximum Dhams possible for the guests, in their 4N5D tour period, in case weather disturbances arise. And, for the unutilized Chardham sectors, guests would be given refund by HHSPL as per our refunds policy.
6. Additional night halt charges shall be chargeable to the guests who continue to stay in the hotel accommodation arranged by HHSPL in Dehradun and Badrinath ji during the bad weather day halts.
HHSPL shall not operate at Harsil after 1200 hrs., under any circumstance, due to turbulent wind conditions.
7. In case weather disturbance remains there for most part of the morning, we shall plan the flights next best possible way, depending up on the remaining time-at-hand during the day, and the weather forecast on the respective date. Planning of flights is as per the sole discretion of HHSPL crew.
8. HHSPL shall solely decide the planning of flights for the Chardham groups, since we have to take care of multiple number of groups, that are stranded at each Dham in case of Bad weather/Force Majeure situation.
9. In regards to the guests stranded at Kharsali/Harsil/Kedarnath/Badrinath, if any group requests to cancel their tour on their own desire and come down before their scheduled return date, the arrangement of vehicle for their return journey shall be done by HHSPL, however, cost for the same shall be borne by the guests on direct payment basis.
10. Any additional ferry flights, apart from the above-mentioned policies, shall not be borne by HHSPL. If any passenger(s) require ferry flights to be operated for them, it shall be borne by the party @ INR 90,000/hr. (excluding 18% GST).
• Any increase in government levied taxes/royalties after the confirmation of booking, would be extra chargeable to the guests. Payments of such increase in government levy is mandatory before the commencement of tour.
• Bookings will be accepted, only on acceptance of the above-mentioned terms and conditions by the guests. In case of bookings through a tour operator/travel agent, the same shall be applicable.

1. Guests have to MANDATORILY submit their correct weights at the time of booking. If any change in weight found at the time of their travel, from the submitted weights, which may lead to exceeding of our aircraft weight carrying capacity, guest(s) would be deboarded and cancelled for the heli-tour, without any refund.
2. Overweight charges would be charged to guests who are above 80 kg weight. The reason for the same is that, we operate at very high-altitude terrain, where the weight carrying capacity of the aircraft is only 450 kg. Hence, due to overweight passengers, we lose seats in our Chardham flights. Overweight charges are applicable at INR 1,000/kg, for the total weight above 80 kg.
3. Weighing at the time of boarding the helicopter is a must, since the company shall not allow boarding in case the total weight exceeds the weight limitation of the heli- copter. And, due to the same reason, in case of more than 01 available aircraft, we reserve the right to shuffle passengers between helicopters to manage the right weight of helicopters for safe flying in the hills. Therefore, passengers travelling together may not be in the same helicopter flight.
4. HHSPL has its own crew at all the four Dhams. For any help, guidance or assistance, guests are free to reach out to them.
5. Maha Abhishek Puja confirmation needs to provide by guests at the time of book- ing. Payment for the same shall be collected by our crew at Dehradun, so that we can arrange the Puja for the guests prior to their arrival at Badrinath ji.
6. When planning your tour, we strongly advise the guests to keep one additional day at hand at Dehradun, over and above the 5N6D period, so that they do not end up in problem in case the weather gets very bad after the commencement of tour, which may lead to extension of their tour.
7. HHSPL provides 01 Innova vehicle at Dehradun and Harsil, and 01 Xylo/TUV300 at Sersi and Badrinath for local transportation. 01 vehicle is booked for a group of 06 people. In case any guest or group wishes to book personal vehicle for themselves, on non-sharing basis, it shall be extra chargeable @ INR 12,000 (tax inclusive). Any other vehicle type or make that is requested by clients, would also be chargeable additionally.
8. AADHAR & PAN Card copies are to be shared mandatorily by all Indians, and passport is required in case of foreign nationals.
9. Network connectivity at Harsil and Badrinath ji is very poor. BSNL and Jio are
10. the main telecom service providers, that work in these regions at times. It is most
11. likely, that guests would be cut-off from the outside world during their stay at
12. Harsil and Badrinath ji. However, our crew shall be with the guests for any
13. assistance required at both the Dhams.
14. Guests would not be allowed to carry their suitcases/luggage in the aircraft. Duffel bags would be provided by our crew on the day of arrival to all guests , in which they ’ll will be allowed to carry up to 05 kg of luggage along with them during the tour.
15. 11. All temples in Chardham sector are located at a high altitude, & guests are advised to carry their own medication with them during travel. Guests are also advised to carry heavy woolen clothing with them, since during evenings & nights the
16. temperature drops drastically.
17. Flying in hills is subject to weather conditions. And, in regards to our Chardham operations, we would like to bring to your kind attention, that cancellations and other inconveniences due to weather is very much likely, since weather is extremely unpredictable in the hills. Hence, guests should come prepared to face the eventualities in case of weather problems. In case of bad weather, we shall operate as per our policy mentioned in the ‘Terms and Conditions’ and ‘Important Guidelines and Information’ section.
18. Hotel properties at all the Dham ’s are non-star category. However, HHSPL has arranged the stay at the most reliable and best options out of the available choices.

• 50 advance to be paid at the time of booking.
• Air fair is calcualted at the time of proposal creation and is subject to change at the time of booking.
• 100 payment is to be made for domestic packages before 4 days of departure date.
• 100 payment is to be made for international packages before 7 days of departure date.
• In case of cancellation standard cancellation policies will be applicable or may be changed as per the policies

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